Privacy policy

This Privacy Policy governs the collection, processing, use, and disclosure of personal information by Anuradha Ramam (“Company,” “we,” “us,” or “our”) through the website anuradharamam.com (the “Site”). By accessing or using the Site, you (“User,” “you,” or “your”) acknowledge and consent to the practices described herein.

1. DEFINITIONS

For purposes of this Policy, the following terms shall have the meanings set forth below:
  • “Personal Information” means any information relating to an identified or identifiable natural person, including but not limited to Device Information and Order Information as defined herein.
  • “Device Information” means information automatically collected about your device and browsing behaviour.
  • “Order Information” means information collected in connection with a purchase transaction.
  • “Processing” means any operation performed on Personal Information, including collection, storage, use, and disclosure.

2. CATEGORIES OF PERSONAL INFORMATION COLLECTED

2.1 Device Information

We automatically collect certain Device Information when you visit the Site, including but not limited to:
  • Web browser type and version
  • Internet Protocol (IP) address
  • Time zone settings
  • Cookie identifiers
  • Referring and exit pages
  • Clickstream data and page interaction information
  • Search terms that directed you to the Site
  • Date and time stamps of Site access

2.2 Order Information

When you initiate or complete a purchase transaction through the Site, we collect the following Order Information:
  • Full legal name
  • Billing address
  • Shipping address
  • Payment card information (including card number, expiration date, and security code)
  • Email address
  • Telephone number

2.3 Collection Technologies

We employ the following technologies to collect Device Information:
  • Cookies: Small data files placed on your device containing unique identifiers for tracking purposes. For information regarding cookie management and opt-out mechanisms, visit http://www.allaboutcookies.org.
  • Log Files: Server logs that record Site activity, including IP addresses, browser types, Internet service providers, and temporal data.
  • Web Beacons, Tags, and Pixels: Electronic tracking files that monitor user navigation patterns and Site interaction.

3. PURPOSES OF PROCESSING

3.1 Use of Order Information

We process Order Information for the following purposes:
  • Order fulfillment and transaction processing
  • Payment authorization and processing
  • Logistics coordination and shipping arrangements
  • Generation and delivery of invoices and order confirmations
  • Customer service and communication
  • Fraud detection and risk assessment
  • Marketing and promotional communications (subject to user preferences)
  • [Additional uses to be specified]

3.2 Use of Device Information

We process Device Information for the following purposes:
  • Security monitoring and fraud prevention
  • IP address verification and risk screening
  • Site performance optimization and improvement
  • User behaviour analytics and insights
  • Marketing campaign effectiveness assessment
  • Site navigation and functionality enhancement

4. DISCLOSURE OF PERSONAL INFORMATION

4.1 Third-Party Service Providers

We may disclose your Personal Information to third-party service providers who perform services on our behalf, including:

4.2 Legal and Regulatory Disclosure

We reserve the right to disclose Personal Information when required to:
  • Comply with applicable laws, regulations, or legal processes.
  • Respond to subpoenas, court orders, or other lawful governmental requests.
  • Respond to search warrants or other valid legal demands.
  • Protect and defend our legal rights and interests.
  • Enforce our terms of service or other agreements.

5. BEHAVIORAL ADVERTISING

We utilise Personal Information to deliver targeted advertisements and marketing communications tailored to your interests. Targeted advertising uses tracking technologies to collect information about your browsing behaviour across websites and over time.
For detailed information regarding online behavioral advertising mechanisms, please visit the Network Advertising Initiative at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

6. DO NOT TRACK SIGNALS

Please be advised that our Site does not respond to or honour “Do Not Track” signals transmitted by web browsers. Our data collection and usage practices remain unchanged regardless of Do Not Track settings.

7. DATA SUBJECT RIGHTS

7.1 European Union Residents

If you are a resident of the European Union, you possess the following rights under applicable data protection legislation:
  • Right of Access: Request confirmation of Personal Information processing and obtain copies of your Personal Information
  • Right to Rectification: Request correction of inaccurate or incomplete Personal Information
  • Right to Erasure: Request deletion of your Personal Information under certain circumstances
  • Right to Restriction: Request limitation of Personal Information processing
  • Right to Data Portability: Receive your Personal Information in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
To exercise any of these rights, please contact us using the information provided in Section 11.

7.2 Legal Basis for Processing

We process your Personal Information on the following legal bases:
  • Contractual Necessity: To fulfil our contractual obligations arising from your orders
  • Legitimate Interests: To pursue our legitimate business interests as outlined in this Policy
  • Consent: Where you have provided explicit consent for specific processing activities

7.3 International Data Transfers

Your Personal Information may be transferred to, stored, and processed in jurisdictions outside the European Economic Area, including Canada and the United States, which may have different data protection standards than your jurisdiction of residence.

8. DATA RETENTION

We retain Order Information for the duration necessary to fulfil the purposes outlined in this Policy, unless:
  • You request the deletion of your information.
  • Legal or regulatory requirements mandate more extended retention periods.
  • Retention is necessary for legitimate business purposes or legal claims.

9. POLICY AMENDMENTS

We reserve the right to modify, amend, or update this Policy at any time to reflect:
  • Changes in our privacy practices
  • Operational requirements
  • Legal obligations
  • Regulatory compliance requirements
Material changes will be communicated through the Site or via email, as appropriate.

10. AGE RESTRICTIONS

The Site is not directed to, nor intended for use by, individuals under the age of fifteen (15) years. We do not knowingly collect Personal Information from minors under the age of 15. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it.

11. CONTACT INFORMATION

For inquiries, complaints, or requests regarding this Privacy Policy or our privacy practices, please contact:
Anuradha Ramam
Privacy Compliance Officer
Email: anuradharamamoffice@gmail.com
Physical Address: 29, Meherchand Market, Lodi Road, New Delhi 110003, India

12. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
BY USING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY.